About Us

 
 
 
 

Our Mission

Our mission is to enhance people’s lives with harmonious foods and education for a healthy, literate and productive future.


Our Team

Renate Moore
Renate A Moore
Founder and CEO
Published Author, Gourmet Baker,
Human & Animal Rights Leader
Phone: (704) 402-7927
Email: info@ladyrensnook.com
Keith Moore
Keith V Moore SR
President
Phone: (704) 402-7927
Email:info@ladyrensnook.com

Renate Moore is a wife, mother and entrepreneur.

When Renate and her family relocated from New York to North Carolina she had a difficult time getting acclimated to her new surroundings. She had just ended her career in the corporate world working in the industries of International Education, Wall Street and Real Estate.

While trying to fit into her new environment, Renate decided to pursue her desire to encourage and support literacy by writing children’s books and implementing them into the lives of those who have children who struggle to read.

Her style of writing is humorous with the intention to capture the attention of the reader while teaching them how to deal with life events and challenges. In every story, she tells the reader something positive and uses words to build their vocabulary skills.

Besides being an avid reader, Renate enjoys baking, cooking and gardening. She and her family maintain a healthy living lifestyle that includes cooking and eating healthy foods. Renate feels that you do not have to give up desserts, just as long as they are made with healthful ingredients where decadence and health become one. Using the focus to encourage healthy eating and the love of reading, she decided to create a unique business of providing a Gourmet Bakery and a Children’s Books Store for all to benefit from.

Her baked goods consists of pastries, cakes, cookies and fresh fruit jams that are made from scratch with wholesome, natural, mostly organic ingredients and contains no genetic modified organisms (GMO), artificial sweeteners or preservatives.

Renate’s career also includes being an Empowerment Speaker & Mentor of education. She teaches self-esteem and self-confidence to young girls. She is also an advocate for abused animals. Renate believes in giving back for the greater good of our community. She chose two causes, Education and Abused Animals to share proceeds of sales with.

Some of the charities include: Petsmart, American Humane League, UNCF, Charlotte Humane Society, local school fund raisers.

Renate acquired her Diploma in Writing for children and teenagers from the Institute of Children’s Literature, Redding CT.

LadyRen’s Nook strives to serve as your competent and reliable partner in business. We aim to treat all of our customers with great care and efficient service.



Order Policy

How To Order Details

LadyRen’s Nook is proud to offer the convenience of online ordering! Simply visit www.ladyrensnook.com add the desired quantity of items you wish to order to the shopping cart, and enter the necessary information required during the checkout process. Pastries, Cakes, Cookies are always baked and shipped fresh, Not Frozen! You will be e-mailed tracking information once your order ships.

When Ordering

All orders are to be paid in full when the order is placed either by phone (704-402-7927) or through our website: www.ladyrensnook.com

Order Changes and Cancellation Policy

LadyRen’s Nook understands that plans change and we will gladly assist you in making changes to your order date and time whenever possible. We accept weekday cancellations by phone (704-402-7927) or email (info@ladyrensnook.com) prior to 2:00 pm, 3 business days before your event. All changes must be handled directly with a representative of LadyRen’s Nook and confirmed. LadyRen’s Nook reserves the right to charge a cancellation fee if insufficient time is given, as stated above, due to costs incurred in the purchase, priority and preparation of the order. Charges for changes or cancellations after the above time will be as follows: 25% of the entire order will be charged for changes or cancellations 48 hours prior to the event and 100% of the entire order will be charged for changing or canceling the order after that time. It is entirely up to LadyRen’s Nook discretion, to change or otherwise offer any other options to the customer. Custom orders that are not picked up or should customer change their mind about the confirmed order, will NOT be refunded. Orders that require delivery and cannot be delivered due to customer’s wrong information or availability will be taken back to LadyRen’s Nook and stored until further notice from customer. Should you require a future delivery date, you will be held responsible for an additional delivery charge. Because of the nature of our business and our quality and freshness assurance, we will dispose of any cake, cupcake, baked item that is not picked up or delivered within 48 hours after the due time and you will NOT be refunded due to the above rules.


Shipping Policy

Domestic Shipping and Handling

You have the option to pick up your order locally from our business office in Concord NC to avoid any delivery or shipping charges.

All cookies and pastries orders ship on Monday through Wednesday ONLY to ensure your order does not ship over the weekend to maintain freshness. Cakes are shipped USPS Next Day Air, weather permitting Monday – Friday and require a 48hour advance order. The person you are shipping to can expect their delivery to arrive by 3:00pm or 4:30pm the next business day to commercial destinations. End of day to residential locations. Friday Shippers for a Saturday delivery require an additional $15 charge added at checkout! Place Orders to multiple locations separately. PLEASE INFORM THE RECIPIENT TO EXPECT SHIPMENT! Delays resulting from inclement weather are not covered. Once a delivery has been attempted (a call tag left) delays resulting from setting up a second delivery attempt or pick-up are not covered.

Upon arrival of your order, make sure you follow storage directions written on the packaging as we do not use any preservatives.


Return Policy

Refunds & Exchanges

We take pride in our products and have a high quality expectation of them. However, and, if they did not perform to your likeness, immediately notify us (within 24 hours of pick-up) of your concern and return the product to us. We will give you an in-store credit for the amount returned for use toward a future purchase. If you received a shipped bakery order there is no need to return your order.


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Read Testimonials

Jodi Zanolini
(Saturday, July 26 14 05:44 pm EDT)
It was so nice to meet Renate Moore at Peek-A-Boo Couture today, July 26, 2014. She was just lovely and I cannot wait to give her autographed books to my niece's two daughters.

Robert Peeples
(Monday, April 07 14 01:53 pm EDT)
I originally came in contact with Renate of LadRen's on an unrelated business matter. My contacts since have been from the vantage point of a satisfied customer. My association with LadyRen's has surpassed my expectations. The service provided has been very efficient, my dealings have been extremely pleasant, and the short bread cookies and thumb-prints are absolutely delicious. I'm not surprised to hear that Renate writes children's books as well as she bakes her "tastee" treats. I'm proud to refer to myself as a loyal, repeat customer.

Laurie Shuping
(Wednesday, December 12 12 11:43 pm EST)
I bought Renate's book, A Frog in Grandma's Cup, for my granddaughter, Emilia. She is 6 years old and loves to read. She loved the story and was so excited to see Renate and signed it and written Emilia's name with a note in the front.

Minister Nellie Wosu
(Monday, November 05 12 07:29 pm EST)
LadyRen, you've done it again! Thank you so very much for the tastiest pumpkin pies, I've ever eaten. This from me is quite special...because I DO NOT LIKE PUMPKIN PIE, and now I'm a true fan of Pumpkin Pie, even the one with Pecans! LadyRen your tastee treats are delectable! Everyone hurry quick get your holiday Pumpkin Pies, too!

Anonymous
(Monday, September 24 12 04:03 pm EDT)
A Frog in Grandma's Cup is a fantastic book for kids. Fun reading. The story is well written and easy to follow. The graphics are awesome and compliments the story. Looking forward to the next one.

Kimbleync Hilmandolar
(Saturday, August 11 12 10:08 pm EDT)
Recently I received my copy of 'a frog in grandmas cup'. I sat down with my boys and we read it. Grandma Louise's transition from big city living to retirement in the country is a lesson for people of any age! I may not be a grandma just yet, but her trials and tribulations strongly relate to my personal transition, for you see I am going from mother of two to an empty nester. 'A frog in grandmas cup' is a great lesson for any stage of life, not just for children!

Kim
(Saturday, August 11 12 08:53 am EDT)
Wonderful book and website! Looking so forward to collecting more books and tasty treats! Best wishes :)

Kecia Wenkel
(Tuesday, August 07 12 10:08 pm EDT)
Lady Ren, thank you for the delightful cookies this past weekend. My family and I truly enjoyed them, at our family gathering. You have new fans and can expect more orders from us! I am so glad you create wonderful cookies at such amazing prices! My husband wants more lemon bars and I will let you know when we're ready. Still really sweetened up from the weekend. Again they were a hit & I can't wait to have more. The best of luck to you!

Nellie Anita Wosu
(Saturday, August 04 12 06:39 pm EDT)
There are many books that family shares with the little ones as they grow and these special books become family favorites that we share with our children's children and on and on. I believe 'A Frog In Grandma's Cup' will be one of these books, too, and so will you when you get your copy and read this delightful story about adopting to a new way of life! The Author, Ms. Renate Moore, my very good friend has done an exceptional job in bringing this story to life for us all. Now, you may not have had a frog in your cup, but certainly, there have been things in your cup that you didn't expect to be there and you made the best of that situation! The illustrations are funny and you'll be amazed at just how they help to tell the story! Get your copy and share with your children, grandchildren, and other special loved ones in your life! A Frog In Grandma's Cup is a wonderful way to share your memories with those you love! Thank you Renate for sharing your memories with us all! Continue success in all of your endeavors!

Kecia Wenkel
(Monday, July 30 12 08:28 pm EDT)
DELICIOUS! Could not get enough of the Lemon Bars! The Sugar Cookies are spectacular, but the Lemon Bars are heavenly! I would love to make an order by Friday. What's your treat turn around time? I love the taste, and knowing everything is healthier than other sweet treats. Keep it up and I would love to try a "chocolate chip cookie" recipe!


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LadyRen’s Nook, LLC
PO Box 5941
Concord, NC 28027
704-402-7927
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Business Hours: Mon–Fri – 9am to 5pm | Sat – 9am to 12pm | Sun – Closed

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